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QueNews - Your Monthly Information Source for Everything AdQue
Issue

January 2012

In This Issue
  • Welcome
  • Fiber Upgrade
  • AdQue MOH
  • Automatic Logos
  • Flash Bug
  • Easiest Contest
 
Contact Us
Email contactus@adque.com
Phone 877.246.7587
Address 187 Graylynn Drive
Nashville, TN 37214
Website www.adque.com
Good Morning!

We hope this year is off to a good start.  AdQue is starting the year with a bang and has many new additions that released this month.  See below for more information on our fiber upgrade, AdQue Messages on Hold, and the automatic additon of your logo to our Monthly Series.  Adobe's Flash is off to a bit of a false start this year.  Read below for information on our patch to their newest release bug. 

Happy New Year!      

Everyone on the AdQue Team
February Images Available on the 1st...



Add images to your storyboard without lifting a finger. Ask about FREE Auto Updates!

Go to the Media Browser
  AdQue MOH

New this year is AdQue's Messages on Hold.

With AdQue MOH you can now schedule your On Hold phone messages and music the same way you do your storyboards.

The first release for AdQue MOH is now available. Please contact Terry Woodson (trw@adque.com) for more information.

Automatic Logo Addition to Monthly Series...

We know many of you add your logos to our Monthly Images.  Starting January 2012 all Monthly Series images have the ability to add your logo automatically.  You just have to send us your logo, and AdQue does the rest.  Please email Christi Harris (cbh@adque.com) for details and exact logo specifications.

Fiber Internet Upgrade...

This month we replaced our T1's with Fiber, increasing our internet speeds by 400%.  This will help improve your system update time, as well as our website speed.  However, note that internet speed is non-deterministic.  Your speed will also be determited by your internet provider and will only be as fast as the slowest segment.  For many of you our upgrade will mean increased speeds, and we will continue to do everything we can to optimize our website and data upload speeds.

Flash Patch...

While Adobe continues to challenge us with new and exciting problems almost every Flash release, we are continuing to develop methods to detect these issues and correct them before they are noticed by your audience. For those of you who have experienced any of the following intermittent Flash issues:

Gray Exclamation Point of Death, Text Disappearing, or Animations stop working properly (frozen)...

                    

It appears we have a solution.

We have developed a proprietary method of detecting these problems and gracefully restarting the Flash Player so that any issues that occur would be corrected in less than 1 minute.  We've rolled this fix out to a number of sites and it seems to be functioning well.  We will continue to update all AdQue systems with this patch. 

Please let John Wilson know if you experience any of these Flash issues.  jdw@adue.com

Note:  A number of older systems are not eligible for this upgrade due to missing Windows updates that we are not able to install remotely.  If you have any systems that fall into this category, we will contact you and work with your IT personnel to get the systems up to date.

 

The Easiest Contest Ever
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  • Kelley C. from Maine
  • Debra H. from West Virginia
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